Important Notice

Important Disclaimer

Please read this disclaimer carefully before using the GetRelief platform.

Not a Government Entity

GetRelief is an independent, privately operated platform. It is not a government department, government entity, or government-endorsed service. GetRelief has no affiliation with the Department of Transport, the National Traffic Information System (NaTIS/NATIS), any provincial road traffic authority, any municipality, any licensing office, or any other government body.

No Guarantee of Acceptance

Submitting an application through GetRelief does not guarantee that your outstanding vehicle licence fees or penalties will be accepted, reduced, waived, or settled in any way. All decisions regarding the acceptance or rejection of any settlement proposal are made solely and independently by the relevant road traffic authority. GetRelief has no influence over, and makes no representations about, the likelihood or terms of any such decision.

Not Legal or Financial Advice

Nothing on this platform constitutes legal advice, financial advice, or debt counselling. GetRelief is not a registered debt counsellor under the National Credit Act, 34 of 2005. If you require legal advice regarding your outstanding licence fees, you should consult a qualified attorney.

Outstanding Fees Remain Your Responsibility

Submitting an application through GetRelief does not pause, suspend, or reduce your legal obligation to pay outstanding vehicle licence fees or penalties. Fees that are not accepted under a settlement proposal remain due and payable in full. Continued non-payment may result in consequences under applicable law.

Accuracy of Information

GetRelief does not verify the outstanding amounts you enter independently. We rely on the information you provide and the documents you upload. It is your responsibility to ensure that the outstanding amounts stated in your application are accurate. Submitting false or misleading information may constitute an offence and will result in your application being rejected.